Privacy Policy

Last Updated: 1 January 2026

1. Introduction

Welcome to BootcampBoss.io ("we", "us", "our"), an academy management and orchestration platform developed by MacRobert.com. We are committed to protecting the privacy and security of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application (the "Service").

Please read this policy carefully. By using our Service, you acknowledge that you have read, understood, and agree to the practices described in this policy.

2. Our Commitment to Your Privacy (PDPO)

MacRobert.com is based in Hong Kong and is committed to complying with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong ("PDPO"). We adhere to the six Data Protection Principles (DPPs) outlined in the PDPO to ensure your personal data is handled responsibly and securely.

3. What Personal Data We Collect and Why (DPP1 - Purpose & Manner of Collection)

We collect personal data that is necessary for us to provide you with our Service. The data is collected lawfully and fairly, for purposes directly related to our functions as an academy management platform.

We collect the following types of personal data for the specified purposes:

4. How We Use Your Personal Data (DPP3 - Use of Data)

We only use your personal data for the purposes for which it was collected, or for a directly related purpose, unless we have your explicit consent for a new purpose. Primarily, we use your data to:

• Provide and Manage the Service: Operate the BootcampBoss.io platform, including managing user accounts, bookings, and schedules.
• Communicate with You: Send you important administrative information, service announcements, and support messages.
• Ensure Security: Protect the security and integrity of our platform, our users, and our business.
• Emergency Contact: Use your contact details to reach you or designated contacts in an emergency situation as required by your academy.
• Service Improvement: Analyze usage patterns to understand how our Service is used, helping us to improve its features and functionality.

5. Direct Marketing (Consent and Opt-out)

We may wish to use your personal data for direct marketing purposes to inform you about our services, features, or promotions that may interest you.

• Consent: We will only use your personal data (specifically, your email address) for direct marketing if we have received your explicit consent. This consent will be requested separately and is not a condition of using our Service.
• Opt-out: You have the right to opt-out of receiving direct marketing communications at any time. You can do this by clicking the "unsubscribe" link provided in every marketing email or by contacting us directly at privacy@bootcampboss.io.

6. Disclosure and Transfer of Personal Data

We do not sell your personal data. We may, however, share your data with trusted third-party service providers who assist us in operating our Service. These providers are contractually obligated to protect your data and are not permitted to use it for their own purposes.

Our third-party providers include:

• Cloud Hosting: All user data is stored on secure servers provided by Kamatera, located within their Hong Kong data centre zone.
• Email Services: We use SendLayer to send service-related emails (e.g., booking confirmations) and, with your consent, marketing emails. We share your email address with SendLayer for this purpose. SendLayer also helps us understand engagement with our emails.
• Analytics: We use Google Analytics to help us understand user behaviour. We share anonymized technical and usage data with them. This information cannot be used to identify you personally.

While our primary data hosting is in Hong Kong, some of our third-party service providers may process data outside of Hong Kong. In such cases, we will take reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy and the requirements of the PDPO.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Service. Cookies are small data files stored on your device that help us to:

• Keep you logged in during a session.
• Remember your settings and preferences.
• Secure your account.
• Collect analytics data to understand and improve our service.

You can manage your cookie preferences through your web browser's settings. Please note that if you disable cookies, some features of BootcampBoss.io may not function correctly.

8. Data Security (DPP4 - Security of Data)

We take the security of your personal data very seriously. We have implemented appropriate administrative, technical, and physical security measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Using Secure Sockets Layer (SSL) encryption for data transmitted between you and our service.
• Restricting access to personal data to authorized personnel only.
• Storing your data on secure servers managed by our trusted hosting provider.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

9. Data Retention (DPP2 - Accuracy & Duration of Retention)

We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected.

• Your account information and user-generated content will be retained as long as your account is active.
• When your account is deleted, we will take steps to anonymize or delete your personal data within a reasonable timeframe, unless we are required by law to retain it for a longer period (e.g., for legal disputes or financial auditing).

We also take reasonable steps to ensure that the personal data we hold is accurate and up-to-date. You can help us by keeping your account information current.

10. Your Rights Under the PDPO (DPP6 - Data Access & Correction)

Under the PDPO, you have the right to:

• Request Access: Ask for a copy of the personal data we hold about you.
• Request Correction: Ask us to correct any of your personal data that you believe is inaccurate.

To exercise these rights, please submit a written request to our Data Protection Officer at privacy@bootcampboss.io. We will process your request in accordance with the PDPO. Please note that we may charge a reasonable fee for processing a data access request.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email or by posting a prominent notice on our website before the change becomes effective.

We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data-handling practices, please contact our Data Protection Officer.